Question 1

Do I need to give access to my website?

Accepted Answer

No. Visibility Buddy only needs your public website URL. We never ask for access to your site, hosting, CMS, Google account or business systems.

Question 2

Is the free scan really free?

Accepted Answer

Yes — completely free, no card required. You'll see your AI visibility score, the AI tools we checked, and a preview of the top issues.

Question 3

What do I get in the £15 report?

Accepted Answer

Every issue we find, ranked by severity, with copy-paste fixes — Schema.org JSON-LD, a Google Business Profile checklist, citation submission targets, a competitor comparison and a prioritised 30-day action plan. Yours to keep.

Question 4

Can I make the fixes myself?

Accepted Answer

Yes. The Pro Report is written for non-technical business owners. Most fixes are copy-paste snippets you (or your web person) can apply in minutes — no developer needed for most businesses.

Question 5

Why can AI tools get my business wrong?

Accepted Answer

AI tools draw on training data, public directory listings, structured data on your site, and citations elsewhere on the web. Gaps in any of these can lead to wrong opening hours, the wrong location, missing services, or recommendations going to a competitor.

Question 6

How often should I re-scan?

Accepted Answer

Quarterly is fine for most businesses. Re-scan straight after any change to hours, services or a redesign. The optional £6/mo Managed Sync runs weekly automatically.

Question 7

What happens if my report does not generate?

Accepted Answer

Pro reports are generated instantly from live AI model responses. If a report fails to generate, you're entitled to a full refund — email info@visibility-buddy.com and we'll sort it.

Question 8

Which AI tools do you check?

Accepted Answer

Visibility Buddy currently scans OpenAI GPT-5, OpenAI GPT-5 Nano and Google Gemini. More AI search tools will be added over time.

Question 9

How long does a Pro Report take?

Accepted Answer

The free basic scan completes in under 30 seconds. The full Pro Report typically takes a few minutes to generate and appears in your dashboard as soon as it's ready.

Question 10

How is my data handled?

Accepted Answer

We only ask for your website URL to run a scan. We do not need access to your website, hosting account, Google account or business systems. Your report is private to your account.

Answers, in plain English

See what AI tools say about your business.